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Digital Signature - Frequently Asked Questions

We know that you may be having some queries. Thus to serve you better, we have prepared the following detailed FAQs. We are confident that most of your queries will be answered here very quickly. Please click on the link to the relevant FAQ section:

FAQs on Digital Signature Concepts

Q: What is a digital signature?
A: A digital signature is a very simple, secure, convenient, and a time-saving way of signing electronic documents or authenticating certain online transactions. Technically, it is a code, unique to the person who is signing the electronic document or authenticating the transaction.


Q: What is 'DSC'?
A: DSC is short for Digital Signature Certificate.


Q: What is the difference between a 'digital signature', a 'digital certificate' and a 'digital signature certificate (dsc)'?
A: These terms are practically used interchangeably to refer to a digital signature.


Q: Is a digital signature legally valid?
A: Yes, the Information Technology Act, 2000 in India has given legal validity to digital signatures.


Q: Can a document signed with a digital signature be considered as valid evidence?
A: Yes, the Indian Evidence Act, 1858 has been modified and amended on lines with the Information Technology Act, 2000 and thus any electronic document signed with a valid digital signature is considered a valid piece of evidence similar to a physical document signed with a hand-written signature.


Q: Why has the usage of digital signatures in India increased dramatically in recent years?
A: The Ministry of Company Affairs (MCA), Government of India (GoI) has initiated MCA21 program, for easy and secure access to MCA services in a manner that best suits the businesses and citizens. MCA21 is envisioned to provide anytime and anywhere services to businesses. It is a pioneering program being the first mission mode e-governance project being undertaken India.

Besides, use of digital signature has also been made mandatory for certain transactions. In certain cases, though usage of digital signature is not mandatory, it offers a lot of convenience over the traditional methods.

Thus, the usage of digital signatures has increased dramatically in India in recent years and is very much likely to increase further.


Q: Can two or more people have the same digital signature?
A: No, a digital signature is unique and thus two or more individuals/entities cannot have the same digital signature.


Q: Can a digital signature be forged?
A: It is practically impossible to forge a digital signature. It is secure and has be applied online for authentication. Thus it is more secure than a hand-written signature which can be seen and potentially imitated by any person who sees a document bearing the hand-written signature.


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FAQs on Type/Validity of DSCs Provided by Us

Q: Which type of digital signature are provided by you (Digital Signature Gallery)?
A: We provide all types of digital signatures viz.

  • Class 2 Individual (class 2a)
  • Class 2 Organization (class 2b)
  • Class 3 Individual (class 3a)
  • Class 3 Organization (class 3b)
  • DGFT

Q: Who is the certifying authority of the digital signatures provided by you?
A: Our digital signatures are certified by Safescrypt (Sify) or eMudhra or (n)Code Solutions as we are authorised provider of all these certifying authorities.
Note that stock availability of certain type of digital signatures might vary on certain occasions.


Q: What is the validity of the digital signature?
A: You can choose to obtain a digital signature of 1 year or 2 year validity from date of issuance.


Q: What happens after 1 year / 2 year?
A: After expiry of the validity period, the digital signature becomes invalid. You can then obtain a valid digital signature by following a simple procedure.


Q: Do you charge higher for renewal of digital signature after 1 year / 2 year?
A: No, we do not specifically charge higher for renewal. In fact, we usually give a discount for renewal. The exact rates will be the rates prevailing at the time of renewal.


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FAQs on USB Token

Q: What is a USB token? What are its advantages? Is it necessary to purchase a USB Token along with the digital signature?
A: For all queries on USB Token, please see the page USB Token for Digital Signature


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FAQs on Procedure

Q: What is the procedure to be followed to get my digital signature?
A: The procedure is extremely hassle-free and easy to follow, as explained below:

  1. Download the desired application form by going to the appropriate page (see menu bar at the top for the type of DSC e.g. Income Tax DSC, E-Tendering DSC, etc.)
  2. Take printout of the form and fill it up
  3. Keep the supporting documents ready
  4. Make the requisite payment by choosing a payment option of your choice
  5. Send the physical copies of the form and documents by hand-delivery or by courier or speed post/registered post to our Mumbai office
  6. We will process your application and issue you the digital signature token at the earliest!
Further details are available in the respective section which can be accessed through the navigation bar at the top of the page.

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FAQs on Documents/Proofs to be submitted

Q: What documents are required for obtaining the digital signature?
A: The documents that need to be submitted depend on the type of digital signature you are taking. Please refer the relevant digital signature form for further details.

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FAQs on Our Pricing and Payment Options

Q: What are the rates of the digital signatures provided by you?
A: For queries related to pricing, please refer the appropriate page by clicking on the link in the menu bar at the top.


Q: What payment options are supported by you?
A: To see our variety of online/offline payment options, please see the page Payment Options here.

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